Establishing Indonesia Egg Supply for a Multi-Stall Hawker Operator

A well-established hawker centre operator running 8 high-volume stalls across Singapore was looking to diversify their egg supply. Their entire supply came from a single Malaysian-sourced wholesaler — an arrangement that had worked well for years but left them exposed to export disruptions and price volatility. When Malaysia tightened egg exports in response to domestic supply pressures, the operator experienced a 30% allocation cut and significant spot-market price spikes.

The operator needed a reliable secondary supply partner that could provide consistent quality at stable pricing. They had explored several alternatives but found that establishing supply from a new origin — with all the documentation, logistics, and quality assurance requirements — was more complex than expected.

CapitaFood established the operator as a customer within three weeks. We connected them with SFA-accredited Indonesian farms producing eggs that matched their sizing and quality requirements. We set up a recurring delivery schedule to the operator's central preparation kitchen, from which eggs were distributed to all 8 stalls. A 3-month rolling supply contract with locked-in pricing provided the cost predictability the operator needed to maintain menu prices.

The Indonesia supply line has been running continuously, with zero missed deliveries and consistent egg quality across every shipment. The operator has since increased their Indonesia-sourced allocation, recognising the pricing advantage and supply reliability compared to their previous spot-market alternatives. They now maintain CapitaFood as a permanent supply partner, with Indonesia-sourced eggs serving approximately 40% of their total volume.